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Retention & Expansion Sprint

Renewal & Expansion Engine

AI-powered contract intelligence that predicts churn 90 days out, maps every renewal, identifies expansion signals in support tickets, and automates retention and upsell sequences -- turning your existing book of business into a compounding revenue engine.

21 days

Sprint duration

If we don't hit your success metrics, we extend the sprint at no additional cost.

The revenue hiding in your existing accounts

80%

of churned accounts showed warning signs 90+ days prior

5x

cheaper to expand an account than acquire a new one

40%

of renewal opportunities are missed without automation

Most teams track renewals in spreadsheets and discover churn after the fact. AI-powered contract intelligence turns your existing book of business into a systematic retention and growth engine.

Sprint phases

1

Contract & Churn Signal Audit

Days 1-5
2

Signal Detection & Scoring

Days 6-12
3

Automated Retention & Expansion Pipeline

Days 13-18
4

Dashboard & Handoff

Days 19-21

Success metrics

Every sprint is measured against concrete outcomes, not activity.

Net Revenue Retention

>110%

Churn Rate

Reduction >30%

Renewal Rate

>95%

Save Rate on At-Risk Accounts

>40%

Recent Deployments

SaaS Platform · 12 CSMs

87% gross retention94% retention, 118% net revenue retention

Achieved in 30 days

B2B Marketplace · 8 CSMs

Reactive renewals onlyProactive health scoring, 3x expansion pipeline

Achieved in 21 days

Results shown are from real engagements. Individual outcomes vary based on team size, data quality, and market conditions.

Turn your book of business into a growth engine

Book a strategy call. We will assess your contract and retention data and scope the sprint.

Get Started